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Calibrating our Empathic Responses

I was reading this moving article on the BBC website a couple of weeks ago and reflecting on what it begins to show us about the role of empathy in the workforce.   There are two things that jump out to me. Empathy has an impact on: Motivation – stepping into the shoes of others [...]

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CEO Secrets And Advice Revealed – Will It Help You Better Plan And Avoid Mistakes?

I came across an interesting article from the BBC followed by a series of short videos from CEOs in the world letting loose their secrets and advice. #CEO Secrets, by the BBC News. We all make mistakes, whether it be in our personal life or in work or business. We are only human, are we [...]

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The Moment The President Cried

On 6th December 2015, singer song writer Carole King was honoured by the Kennedy Center in the USA for her lifetime achievement in music. Broadcast later in the month on American TV, we see King sitting with the President (POTUS) and First Lady (FLOTUS) of the United States. So far so wonderful. Then Aretha Franklin [...]

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How Can We Make Emotionally Intelligent Decisions?

A recent article in the Guardian shed light on the reason behind why white boys from working-class backgrounds are the least likely to go to university. The Guardian spoke to 12 teenagers from Chantry School in Ipswich, following a presentation they attended by UCS (University Campus Suffolk). The presentation seems to have had a powerful [...]

By |Categories: Blog, Emotional Intelligence, Uncategorised|

Conversational Listening – Empathising through Emojis’

"We heard from people that they wanted more ways to express themselves on Facebook." In particular, "they didn't have a way to express empathy." Sammi Krug, Facebook Product Manager. CEO Mark Zuckerberg explained on his own Facebook page, “People wanted to express empathy and make it comfortable to share a wider range of emotions. I've [...]

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