“My wife sees the difference in me!”
This was a comment from one of the delegates on Debs Yerby’s Leadership Programme for a major automotive firm. "I’m different at work and I’m different at home, thanks to the programme and particularly the [...]
Do You Have Regrets?
This is a question that Dr Ali Budjanovcanin asks of her students who are learning about Emotional Intelligence. She says “A regret about a situation is often a useful signal that indicates that you could [...]
One of Q. Learning’s Clients in Dramatic Jump to ‘Good’ Rating
We are so delighted that one of Q. Learning’s clients, Doncaster Children’s Trust, has jumped to ‘Good’ from failing. A wonderful article written by John Bunn of the LGC explains more. Our huge congratulations go [...]
Collaboration on complex infrastructure projects
The Brief Our engineering clients bid for and deliver £500m+ complex for government agencies, such as Highways England, and major utilities, such as water companies. Our brief was to enable their leaders to build high [...]
Staff Engagement and Talent Management in a Fast Paced and Competitive IT Marketplace
The Brief An IT software company, operating in a highly competitive and fast moving market place, brought in Q. Learning in January 2016 to work to improve staff engagement and staff retention. The Response Q. [...]
Building World Class by Changing Culture
The Brief Within the context of Oxford its customers (all citizens, including those who need help and services), there was a need for managers at all levels to step up and more than ‘meet and [...]
Self Improving Front Line Teams
Team Coaching in the National Health Service The Brief To help managers to bring about positive change in their teams whilst using a 'light touch support' approach. Teams were weary with change, felt overloaded with [...]
A Blended Approach to Improve Customer-Centricity in Public Services
The Brief North Yorkshire County Council senior managers understand money and have lead the elimination of any fat in the system during years of austerity and to go further they saw a clear need to [...]