Conflict Management

Online Oxfordshire

We find two common types of conflict in organisations, both relate to teams. The first is conflict within teams – for example, when two teams have merged into one, with issues of identity or focus unresolved. The second is conflict between teams – for example where there are inter-dependencies around a core process. Three things matter in achieving a resolution. Firstly, [...]

Change

Online Oxfordshire

Few subjects generate more discussion or attract more attention than change. Myths, muddles and misconceptions abound. Failure to change stories appear to dominate – successes seem harder to achieve. Much of what happens with change is difficult to predict or control. However well designed, the law of unintended consequences, chaos theory and complexity often triumph over the bestlaid plans of mice and men. [...]

Empathy

Online Oxfordshire

You never really understand another person until you consider things from his point of view - until you climb inside of his skin and walk around in it. Harper Lee, ‘To Kill a Mockingbird’ The latest neuroscience research shows that 98% of human beings have the ability to empathise wired in their brains. (Exceptions to [...]

Transformational Leadership Part 1

Online Oxfordshire

Leadership is a calling. Events or situations exist or emerge that call to someone to exercise leadership. You can duck or hide, but the event or situation does not disappear. The call still goes out. Each event or situation is different. The courage required of the entrepreneur to risk capital on a bold new venture [...]

Transformational Leadership Part 2

Online Oxfordshire

Leadership is a calling. Events or situations exist or emerge that call to someone to exercise leadership. You can duck or hide, but the event or situation does not disappear. The call still goes out. Each event or situation is different. The courage required of the entrepreneur to risk capital on a bold new venture [...]

Transformational Leadership Part 2

Online Oxfordshire

Leadership is a calling. Events or situations exist or emerge that call to someone to exercise leadership. You can duck or hide, but the event or situation does not disappear. The call still goes out. Each event or situation is different. The courage required of the entrepreneur to risk capital on a bold new venture [...]

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