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SUMMARY:Conflict Management
DESCRIPTION:We find two common types of conflict in organisations\, both relate to teams. The first is conflict within teams – for example\, when two teams have merged into one\, with issues of identity or focus unresolved. The second is conflict between teams – for example where there are inter-dependencies around a core process. \nThree things matter in achieving a resolution. Firstly\, awareness – everyone involved needs to understand that there is a problem\, its impact\, and the consequences of not resolving it.  Secondly\, there needs to be a safe space where people can air their views and listen to different perspectives. Thirdly\, there must be a rigorous process or model to enable an effective resolution. \nCoaching teams to create the right environment and work through a process is a core Q. Learning capability. Team conflicts are never easy\, and sometimes there is a lot of baggage to account for! But in the end\, progress and resolution is always possible!
URL:https://qlearning.com/event/conflict-management/
LOCATION:Online\, Oxfordshire
CATEGORIES:Webinar
ATTACH;FMTTYPE=image/jpeg:https://qlearning.com/wp-content/uploads/2016/02/conflictmanagement.jpg
ORGANIZER;CN="Q.Learning":MAILTO:qguide@qlearning.com
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